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Is your device or component powered on?
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Are you within 30 feet of your Savant Host and other Savant devices?
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In your designated room, are all your Savant devices in your Savant Remote base line of sight?
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Are all your Savant devices powered on?
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If the above actions have not resolved the issue, please see the following troubleshooting information.
Troubleshooting Information:
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Open the Savant App
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Swipe from left to right on the Home Screen to reach the Device Pane
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Tap the Device that is not working.
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If it is a Component tap Remote in the Device Pane and then locate the Component.
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Tap the white X in the top left corner to remove the device/component.
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For Savant Lamp Control, Savant Remote, or Savant Blaster, factory reset the device before proceeding to step 6.
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Re-add the device/component to your Savant system by tapping the + sign in the top left corner of the Device Pane and follow the on-screen instructions.
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If the issue persists, contact Savant Support.