“My email address is not found” message displayed when I tried to log in.
- Make sure you are attempting to sign in with the email you used to register for the Savant App.
- Check all email folders (including Spam folder) for a follow-up verification email with the subject line: Please verify your email address.
- Open the email and select the Verify Email Address box.
- If you are still unable to login to the Savant App, contact Savant Support.
How do I reset my Savant account password?
- Open the Savant App.
- On the sign-in page, select I Forgot My Password.
- Select Reset. You will receive a password reset email.
- Select Reset My Password in the email.
- Follow the instructions to complete the password reset.
How do I add users to my system?
- Tap the Profile icon.
- Tap the + sign.
- Choose a user type: Guest, Household, or Admin.
- Enter the email of the new user and select Send Invite.
- The new user will create their password when they receive the invitation email.