Wi-Fi and Network Requirments

A NOON Room Director is compatible with most residential Wi-Fi networks. If you are experiencing connectivity issues make sure that your Wi-Fi network meets these requirements. 

Wireless Frequencies

• Requires 2.4 GHz Wi-Fi.
• Note: You may have a 5 GHz Wi-Fi network. To enable a 2.4 GHz Wi-Fi network, refer to your router manual or contact your Internet Service Provider (ISP).

Range

• Be sure to install a Room Director within range of your wireless router.

Security

• Must use WPA or WPA2 security with a password.
• To locate your security settings refer to your router manual or contact your Internet Service Provider (ISP). 

IPv4 network

• Must have an IPv4 address assignment on your local area network.
• To locate the IP address type being used by your network, refer to your router manual or contact your Internet Service Provider.

Firewall Settings

• Your firewall settings may prevent NOON switches from connecting to the NOON service. You may need to adjust your firewall settings.
• Adjusting your router’s firewall settings can affect your router's security. To locate your firewall settings refer to your router manual or contact your Internet Service Provider (ISP).

Ports

• NOON switches use TCP port 443 to communicate with the NOON service.
• For help with adjusting your Wi-Fi router settings, refer to your router manual or contact your Internet Service Provider.

Unsupported Networks

• Captive portal
• Enterprise 802.1x/RADIUS
• Wi-Fi networks that are not password protected
• WEP protocol

Note: The NOON Extension Switch connects to the Room Director via Bluetooth LE. If you are experiencing connectivity issues with your Extension Switch, contact Savant Support.