The Savant Lighting TrueImage App requires users to have a verified Savant Cloud Account to login and control their Smart Lights.
When you first create your Savant Account via the Create Account
button on the home page of the App, an email is sent from email@example.com with a link which must be followed for verification of your email address.
If you have not completed your email verification after 14 days, you may have problems logging in to the Savant Lighting TrueImage app and controlling your Smart Lights.
Click the Verify Email Address
link in the email you received when first creating your Savant Cloud Account. An example of this email is shown below. If you are not able to find the verification email from firstname.lastname@example.org, please be sure to first check your spam/junk folders. If you are still unable to find the email, and are unable to sign in to the Savant Lighting TrueImage app, please contact Savant Support
for further assistance.