Savant Lighting Support Articles

 

 

Article

Unable to sign in to the Savant Lighting TrueImage App

« Go Back

Article Information

 
TitleUnable to sign in to the Savant Lighting TrueImage App
Full Description
The Savant Lighting TrueImage App requires users to have a verified Savant Cloud Account to login and control their Smart Lights.

When you first create your Savant Account via the Create Account button on the home page of the App, an email is sent from scs@savantcs.com with a link which must be followed for verification of your email address. 

If you have not completed your email verification after 14 days, you may have problems logging in to the Savant Lighting TrueImage app and controlling your Smart Lights.

Click the Verify Email Address link in the email you received when first creating your Savant Cloud Account. An example of this email is shown below.  If you are not able to find the verification email from scs@savantcs.com, please be sure to first check your spam/junk folders. If you are still unable to find the email, and are unable to sign in to the Savant Lighting TrueImage app, please contact Savant Support for further assistance.

User-added image

 
Youtube ID


Savant's premium home automation systems offer personalization features that make the difference between a smart home and a Savant Home.